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At a time when emergency rooms across the country are under-staffed to the point of temporary closures and countless Canadians are without a primary care physician, the need for a better health care system is growing in urgency. While the challenge of innovating health care is complex, solutions are emerging. Approaches such as family health teams, expanding the role of pharmacists and virtual medicine are starting to close the gaps. This webcast will bring health care leaders together to share examples, solutions and next steps for better patient care for Canadians, no matter where they live.
If you have registered for today's event, please click the button below to join the event. You can join as early as 12:30 P.M. ET.
Registration is now closed. If you require assistance with registration, please contact marketing@globeandmail.com.
Jeff Leger
President, Shoppers Drug Mart
Dr. Alika Lafontaine
President, Canadian Medical Association
Hazelle Palmer
President and CEO, Sherbourne Health
Carly Weeks
Health Reporter, The Globe and Mail
At a time when emergency rooms across the country are under-staffed to the point of temporary closures and countless Canadians are without a primary care physician, the need for a better health care system is growing in urgency. While the challenge of innovating health care is complex, solutions are emerging. This panel will cover new and emerging approaches to close the gaps.
Our promise to Canadians is to help make their lives easier. We offer incredible convenience, with a pharmacist available whenever stores are open, a broad and inspirational assortment of beauty, cosmetics and accessories, and an ever-increasing selection of fresh groceries. Our goal is to continue to expand our services to help empower Canadians to Live Life Well.
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Dr. Alika Lafontaine (MD, FRCPC) is an award-winning physician, social innovator, and the first Indigenous doctor listed in Medical Post’s 50 Most Powerful Doctors. He was born and raised in Southern Saskatchewan with a mixed Indigenous ancestry of Metis, Anishinaabe, Cree and Pacific Islander.
Alika has served in provincial and national medical leadership positions for almost two decades. In August 2022 he will become the first Indigenous physician to serve as President of the Canadian Medical Association, the national voice of Canada’s physicians. Dr. Lafontaine is a respected authority on health systems, change management, social innovation, anti-racism, and reflective practice.
From 2013 to 2017 Dr. Lafontaine co-led the Indigenous Health Alliance project, one of the most ambitious health transformation initiatives in Canadian history. Led politically by Indigenous leadership representing more than 150 First Nations across three provinces, the alliance successfully advocated for $68 million of federal funding for Indigenous health transformation in Saskatchewan, Manitoba and Ontario. He was recognized for his work in the alliance by the Public Policy Forum, where Prime Minister Justin Trudeau presented the award.
In 2020, Dr. Lafontaine co-founded Safespace Networks with his brother Kamea, an Indigenous dentist and software developer. Safespace Networks is a Web 3.0 learning platform for safe and anonymous reporting of healthcare harm and waste. Patients and providers use the platform to share their lived and observed experiences, providing insights into healthcare systems without risk of retaliation. These insights can be used by patients to better navigate health systems, or by decision-makers, advocates, and funders to make better informed decisions.
Dr. Lafontaine continues to practise anesthesia in Northern Alberta.
Jeff Leger is President of Shoppers Drug Mart, a leading Canadian pharmacy retailer and one of the most trusted retail brands in the country. Shoppers Drug Mart is a division of Loblaw Companies Limited.
With its roots in pharmacy, Shoppers Drug Mart has been named one of the most admired companies in Canada on the Leger Reputation Ranking; one of the most trusted brands by the Gustavson Brand Trust Index, a study that gauged consumer trust in the wake of the COVID-19 pandemic; and one of the most valuable Canadian brands in the Brandz 2020 report.
As the country’s leading pharmacy retailer, Shoppers Drug Mart has a network of thousands of established healthcare professional delivering care and wellness to millions of Canadians, both in-store and virtually.
In his role at Shoppers Drug Mart, Jeff oversees the enterprise-wide strategy to provide a digitally connected healthcare solution for Canadians, making care convenient and seamless. His team is responsible for a number of efforts to make healthcare more accessible to Canadians, including the introduction of the PC Health app, investments in virtual care through Maple, the expansion of the retail brand to The Health Clinic by Shoppers and the acquisition of Canada’s leading physical therapy clinics, Lifemark.
Jeff serves on the Board of 2 Digital Health startups: Maple and League, and is an active contributor to industry associations, including acting as past Chair of the NPAC Board of Directors for several years.
In 2019, Jeff was recognized as Chain Drug Review’s 2019 Retailer of the Year.
A proud native of Moncton, New Brunswick, Jeff is a licensed pharmacist and has worked in the hospital and generic pharmaceutical manufacturing sectors prior to joining Shoppers Drug Mart in 2008 as Director, Category Management. Jeff holds a BSc. Pharm. from Dalhousie University and M.B.A. from Université de Moncton.
As a health reporter, I have had the chance to cover some of the most important stories - the opioid crisis, overcrowded hospitals, the rise of youth vaping and, of course, the COVID-19 pandemic. It's an honour to work alongside a team of reporters and editors who work tirelessly to bring Canadians the information they need to make sense of an increasingly complex world.
Dr. Andrew Pinto is the founder and director of the Upstream Lab, a research team focused on tackling social determinants, population health management and using data to enable proactive care. He holds the CIHR Applied Public Health Chair in Upstream Prevention. He is a Public Health and Preventive Medicine specialist and family physician at St. Michael's Hospital in downtown Toronto, and an Associate Professor at the University of Toronto. He is the Associate Director for Clinical Research at the University of Toronto Practice-Based Research Network (UTOPIAN) and the lead for artificial intelligence in a new initiative at the Department of Family and Community Medicine on how new technologies will change healthcare.
Hazelle is a seasoned senior executive with more than 18 years experience in the non-profit sector. Before joining Sherbourne she was Executive Director of the AIDS Committee of Toronto (ACT) and previously Executive Director of Planned Parenthood of Toronto. Hazelle holds a Master’s Certificate in Health Care Management as well as a Bachelor of Arts in Communications from Carleton University. She is the former Managing Editor of Health Sharing Magazine, worked as a Television producer for WTN and Upfront Entertainment and was the Communications Coordinator for the Association of Canadian Community Colleges. A published author of two books, Hazelle’s work has appeared in numerous publications, newspapers, and journals including The Globe and Mail, Fuse, and the Women’s Journal/Cahier des femmes. She has been an active and dedicated board member for Women’s College Hospital, the Association of Ontario Health Centres, Hassle Free Clinic, the Canadian Federation for Sexual Health and Springtide Resources, and has also participated on the Back-Office Council for the Toronto Central Local Health Integration Network (LHIN). In 2014, Hazelle was appointed to the Institute Advisory Board of the CIHR Institute of Gender and Health Research, an international group of research and health professionals that provides support and guidance to CIHR. Born in London, England and raised in Montreal, Hazelle is also proud of her Caribbean heritage.